The Wall Street Journal

08/09/2007

NEW YORK - The American medical and higher-education systems regularly boast, with some justification, that they are the best in the world. But in recent years they've been forced to confront tough questions: How do we know we're getting our money's worth? How do you know you're doing such a good job? Is there some way to measure your performance that the rest of us can understand? Read the article.