Managers often are tasked with providing information and instructions to the workers they supervise. It is the responsibility of the construction managers, for instance, to brief construction workers regarding safety guidelines such as company policies and U.S. Occupational Safety & Health Administration (OSHA) regulations in a manner that is clear and easily understood. In communicating this information verbally to the workers in a "toolbox talk," the manager must speak clearly and precisely, staying aware of the audience's English proficiency. The construction workers must listen to and take away from the manager's presentation the needed information and follow any directions given. The safety of the operation depends on all of these players putting these skills to use.

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